Privacy policy

S & N Pickford (Romiley) Ltd. is committed to protecting and respecting your privacy. This policy (together with our terms & conditions of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data, and how it will be treated.

1. Data Protection Under the Data Protection Act S & N Pickford (Romiley) Ltd. has a legal duty to protect any information we collect from you. We will safeguard your data and maintain high security standards to prevent any unauthorised access to it. Acting as a travel agent, S & N Pickford (Romiley) Ltd. will pass your details onto any third party tour operator / travel company as necessary to complete your travel booking.

2. Information Collected We collect four kinds of information from our users: general enquiry information (including basic contact details), email addresses for those joining our opt-in weekly newsletter, credit card information and basic site statistics from log files.

- Enquiry Information We collect the basic enquiry details that you provide us with (where you want to go, the date etc) and basic contact details in order to process your enquiry. The contact details provided include your name, telephone number and email address. Information is held securely and only relevant staff have access to it. Acting as a travel agent, S&N Pickford Travel Ltd will pass your details onto any third party tour operator / travel company as necessary to complete your travel booking.

- Email Addresses for Opt-In Newsletter We collect email addresses of those users wishing to join our monthly opt-in email newsletter. This information is held securely and is not given out to any third party. You may unsubscribe at any time by following the instructions on the current newsletter.

- Website Usage Information We collect information from log files. Information contained in log files does not contain any personal information. Log files store the total number of users to a website and other general information. This information is used to allow us to make improvements to our website. This information is held securely.

3. External Links Our website features links to other websites - including all the links on our 'links' pages. This privacy policy applies only to our website. When clicking through to another website we strongly recommend reading its Privacy Policy, especially as the way in which information collected from you may vary. Please note that links to these external websites are not covered by our ABTA Membership, ATOL Membership or any of our other memberships/associations.

4. Access to Information If you wish to see records of any correspondence you have sent to us please contact us directly on the number above. A small charge may be payable to cover our costs.

5. Changes to this Privacy Policy If this privacy policy changes, an updated version will appear on this page. Please check this page regularly to ensure that you are aware of any changes that we might make.

6. Last Updated This privacy policy was last updated on 1st May 2010